30 day Free Returns Policy
Once you have received your Bundarra Clothing you have 30 days to return it to us. We understand if things don't fit or simply aren't what you thought it would look like.
We have a free return policy, which means you can simply return the item at no cost!
To return an item, follow these simple steps:
- Find the small form that came with the parcel. Tick 'refund' or 'store credit'
- Find the label and affix it to the parcel
- Put your item in the parcel, along with the invoice. Securely tape up the parcel and mail it back to us via Australia Post. We will be in contact via email to update your returns status
PLEASE NOTE: CUSTOM & LARGE CORPORATE ORDERS ARE NOT INCLUDED IN OUR RETURNS POLICY
What is your return policy?
Two things you need to know: You must return your garments within 30 days of receiving your gear. It needs to be unwashed and unworn (You can of course try it on). Sorry, but if the garments show signs of being worn we can't accept them.
What return options can I choose from?
You may select a refund or a 110% store credit. Why is 110% store credit? If you choose a store credit we will throw in a 10% bonus for you. We can't do straight up exchanges due to us only carrying small stock quantities and we also can't hold items unfortunately. You will be notified via email once your order is refunded or your store credit has been issued.
What if I received a faulty item?
We apologise if you have. Bundarra is a quality freak but these things happen. If you have received a faulty item please email email@example.com and we will do our best to replace them for you.
2/338 Lytton Rd, Morningside
Brisbane 4173 QLD
*Please note that all postage costs must be covered by the customer, unless the garment is faulty. If you received a faulty garment or the wrong item, please email us at firstname.lastname@example.org, or call 07 3902 3209 so we can make it right!